This privacy notice discloses the privacy practices for www.allanslandscaping.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. service confirmation, invoice etc.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure environment.
Return & Refund Policy
You may return an item within 14 DAYS of the purchase or delivery providing the RECEIPT.
When you inquire about a return or refund the following information will need to be collected for tracking purposes:
2. Phone Number
3. Address (if product/item was delivered)
Below is some more information following returns and refunds:
1. Clearance Products
These would be items on sale/discounted or discontinued products sold. These are considered final sales and are not eligible for returns/exchanges.
2. Bulk Products
These are non-refundable or returnable. (For bulk products regarding the classification to identify the type of product please refer to the bulk product specification. Ask us about the specification of the bulk product and we would be more than willing to send it to you.)
3. Brick Orders
These bricks are made in production by the supplier (specially made to your order). The bricks may be returned as long as they follow the guidelines listed above. Only 50% of the product price can be refunded back as this is a restocking charge. Please note that special order bricks/blocks are non-refundable.
4. Picking up products at your house
We can pick up the product/item you wish to return at your location. This will inquire about a pick-up fee. The cost will be determined by what the product/item to be returned is.
5. For Bags
This would be including U-Bag-It Bags, 1 Yard Tote Bags, and 1/3 Yard Tote Bags. All these white bags are non-returnable and cannot be exchanged for cash value. These bags are a one-time-use bag only.
6. Lost Receipt
If a product or item was purchased and delivered, the receipt would include the customer's name and address. This receipt would be saved in our original register and a return case can be processed if the receipt was lost because your information was inputted with your purchase. If the product or item was picked up at our store location and the receipt was lost, without the original receipt of the purchase a return case can still be created and you will be informed of the rejection or approval of your return. This is a special case and the manager will inform you.
We reserve the right to approve or reject the request for a refund, exchange, or return. This would be following the Justice Legal Laws of Canada, as well as the Rules and Regulations of the Government of Canada.
If you have any questions or concerns please feel free to call us via telephone at 306-384-4763 or via email at email@example.com